TERMS & PRIVACY

PAYMENT METHODS

Bratot webshop uses NLB online banking payment system

RIGHT OF WITHDRAWL

You have the right to cancel your declaration of contract without stating a reason within fourteen (14) days in written form (e. g. letter, e-mail) or – if you received the goods before expiry of the term – by returning the goods. The stated period of time starts on receipt of this information in written form, however not before receipt of the goods by the consignee (for recurring consignments of similar goods not before receipt of the first part-delivery), and also not before performance of our obligation of information

In case of withdrawal a full refund will be issued by BRATOT to the buyer within 14 days after receiving and inspecting the returned product. The buyer is responsible for the shipping costs of returning the product. Any refunds are paid automatically to the account you used for payment. If you paid by credit card, the refund will be sent to your credit card account. If you used a gift voucher for your purchase, we will credit the relevant amount to your gift voucher account.

PRIVACY

This web page is owned by BRATOT apparel d.o.o. (hereinafter, “BRATOT”), Fevruariski Pohod no. 10/1-60 1000 Skopje, Macedonia.   

By accepting this Privacy Policy, the user (hereinafter, the “ User” or the “Users”) is hereby informed and gives their consent for processing of the personal data that they may provide through the web page located in the URL https://www.bratot.com (hereinafter, the “Website”), as well as to the processing of the data derived from their browsing, and any other data that they may provide in the future.

The data requested on the Web forms are generally compulsory (unless in the field in question it is specified to the contrary) so as to comply with the purposes for which they are collected.

Therefore, if they are not provided, or they are not provided correctly, these purposes cannot be fulfilled, notwithstanding that you will be able to freely visualize the content of the Website.

The personal data provided via the Website shall be processed by BRATOT for the purposes of:

 Formalizing a purchase – Managing, processing and monitoring purchases; contacting the user to complete the order if necessary.

To manage, process and respond to petitions, requests, incidents or enquiries by the User.

To manage the subscription and/or unsubscribe from the Newsletter.

 BRATOT will process the following categories of User data:

 Identification data: name, surnames and National Identification Number.

Contact information: e-mail address, telephone number and postal address.

Transaction data relative to goods and services offered by BRATOT: products and services acquired or with respects to which the User has shown interest.

Economic and financial data: bank card.

Browsing data.