– Do I need to register to shop the BRATOT web shop?

No. You can buy the items without registering by filling out the needed information forms.

– What to do if I receive damaged/faulty goods?

Please view: Returns

– What time does it take for the order to arrive at my address?

Purchased items will be shipped within 3 business days of placing an order, although most will be shipped within a day. Please allow up to 5 business days for a package to arrive, once you receive a shipping confirmation from us. See more at: Shipping

– Can I return the purchased items if I’m not satisfied?

We appreciate your business and want you to be happy with your order. If you are unsatisfied with any item for any reason, you can return it for a full refund [minus the original shipping costs] within fourteen (14) calendar dates. See more at: Returns